FM SYSTEM recognizes the importance of protecting and handling personal information and is committed to the thorough protection of such personal information and to the trust and confidence of our customers.
We are committed to conducting our business in accordance with our policies.

• We will comply with all laws and regulations regarding the protection of personal information.
• The collection, use and provision of your personal information is subject to the laws and regulations concerning the protection of personal information, other codes and our Privacy Policy, which is equivalent thereto.
• The collected personal information will be strictly controlled and used only within the scope of the intended use as defined in our Privacy Policy.
• We will take appropriate preventive and corrective measures against loss, destruction, falsification, leakage, etc. of personal information on an ongoing basis.
• We take all possible precautions against unauthorized access to personal information and continually review and revise these statements.
• We will continuously review and improve our regulations for the protection of personal information.

Collection of Personal Information and Usage Intended purpose

FM System may collect your personal information for the following purposes in order to improve our services to you.

We will use this information to confirm your application, billing and payment for our products and services that you have purchased or contracted with us, and to deliver them to you.
We use this information to confirm your registration for events such as exhibitions and seminars,We may also use this information to send prizes you have won.
We use this information to send you information about our products and services and related information that we believe will be beneficial to you (information about exhibitions, seminars, books, etc.).

We use this information to understand how our products, services, and website are being used, to ask for your cooperation in surveys, to ask you to participate in various events, and to report the results of these surveys. We also use this information to improve our products and services in the future.

We will use this information to aggregate statistical processing of personal information and publish the results of the survey. The survey results will be processed as statistical information and will not contain any personal information.

We use this information to customize the contents of our products, services and websites to suit individual users.
In the event that the intended use of personal information is changed after collection, we will notify the customer to that effect in advance and obtain consent before using the information under the new intended use.

We will use legal and fair means to collect personal information, and will not collect personal information through false or other illegal means.
We will also take care not to acquire information that has been collected by other parties through unauthorized means.

Please note that we may change your personal information, such as the name and zip code of the city, town or village where you live, if there is any change in such information that may interfere with our ability to deliver products or services to you or bill you for such products or services.
The personal information collected may also be linked to other information maintained by us.

Joint use of personal information

FM System may share your personal information with our group companies, Structural Systems Corporation and Architectural Pivot Corporation, as follows.
Please be advised of those points in advance. In addition, the person in charge of personal information management will be responsible for managing such personal data.

co-user

• KOZO System, Inc.
• Archi Pivot, Inc.

Personal data items

• Name, company name, department name, address, telephone number, fax number, e-mail address, and product name (service name) of the customer who made the purchase or contract.
• Name, company name, department name, address, telephone number, fax number, and e-mail address of customers who attended the exhibition, seminar, or other event.

Purpose of use

• We will use this information to confirm your application, billing and payment for products and services you have ordered or contracted with us, and to deliver those products and services to you.
• We will use this information to deliver materials for events such as exhibitions and seminars.
• We will use this information to send you information about our products, services and related information that we believe will be beneficial to you (information about exhibitions, seminars, books, etc.).
• We use this information to understand the usage of products, services, websites, etc., or to ask for your cooperation in surveys or participation in various events,and to report the results of such surveys, etc. We also use this information to improve our products and services in the future.

Provision of personal information to third parties

In principle, we will not disclose or provide any personal information collected from customers to third parties without the consent of the customer.
However, this does not apply to our joint users or to subcontractors to whom we outsource our business in order to achieve the above purposes of use of personal information.
In addition, we may receive information from other companies or organizations that we believe will be beneficial to our customers, but in such cases,we will not disclose or provide any personal information to such companies or organizations without the consent of the customer.
However, if disclosure is required by law, or if disclosure is requested by a court of law, the police, or other public agency, the personal information may be disclosed or provided without the consent of the customer.

Management of personal information

FM System will properly manage the personal information it collects. We will strive to prevent leakage of personal information to outside parties and implement appropriate and reasonable security measures to prevent unauthorized access, loss, destruction, falsification, or other risks.

In order to provide better service to our customers, when we outsource a part of our business that handles personal information, we will select a subcontractor who is deemed to handle the personal information properly, and will conclude a subcontracting agreement with us regarding management of personal information,confidentiality, prohibition of re-provision, etc., and we will not disclose the personal information of our customers to any third party.
We will ensure that the information is properly managed to prevent leaks, etc.

Disclosure/Correction of personal information

FM System will keep your personal information as accurate and up-to-date as possible.
In addition, upon direct request from the customer, we will disclose the customer's registered information. However, this excludes cases in which the disclosure would seriously interfere with the performance of our business.

In addition, if there is a request for correction/use stop/deletion of personal information, we will check the contents and promptly carry out the correction/use stop/deletion if the necessity is recognized.
Inquiries concerning the display, correction, suspension of use, deletion, etc., of registered information will be accepted at the following air ports.

Inquiry

Safety management

Based on this Privacy Policy, FM System will establish internal rules and educate its employees to protect personal information from loss, falsification, and leakage.
FM System will also establish a system for internal audits to ensure that the protection of personal information is being performed to the fullest extent.

With respect to the handling of such personal information, we will review the above items as appropriate and make continuous improvements to ensure that the security management is in line with the times.

Personal Information Manager

Toshiji Kudo,
FM SYSTEM, INC.

For inquiries, please contact

Inquiries and questions regarding FM System's privacy policy and our policy for protecting your personal information should be addressed to the following department.

Inquiry